Player Wellbeing

Responsible Gaming
at funbet

funbet believes that gambling should be enjoyable entertainment — never a source of financial stress or personal harm. This page outlines our commitment to safe play and the tools available to help you stay in control at all times.

18+ Strictly Enforced Deposit & Loss Limits Time-Out & Self-Exclusion 24/7 Support Team Underage Access Blocked
18+

funbet is Strictly an Adults-Only Platform

You must be at least 18 years of age to register, deposit, or play on funbet. By creating an account you confirm that you meet this age requirement. funbet performs age verification checks on all accounts and will immediately close any account found to belong to an individual under the age of 18, returning all deposits to the verified payment source. Any winnings accumulated by an underage account will be forfeited. If you are a parent or guardian and believe a minor has accessed funbet, please contact [email protected] immediately.

What Is Responsible Gaming?

Responsible gaming means approaching gambling as a form of paid entertainment — the same way you might budget for a cinema ticket or a cricket match seat — rather than as a way to generate income or solve financial problems. At funbet, we are committed to providing a safe, fair, and transparent platform where Bangladeshi players can enjoy cricket betting, live casino, and slots with full confidence that robust safeguards are in place.

Gambling involves financial risk. The house edge means that over a long period of play, losses are the statistical norm. funbet will never encourage players to chase losses, increase bets beyond their comfort zone, or gamble with money they cannot afford to lose. Every tool described on this page is available free of charge within your funbet account settings.

Our customer support team is trained to identify signs of problem gambling and to respond with empathy and practical guidance. If you feel your gambling habits are changing in a way that concerns you, please reach out — we are here to help, not to judge.

Golden Rules of Safe Play at funbet:

  • Only gamble with money you can afford to lose
  • Set a budget before you start and stick to it
  • Never chase losses with larger bets
  • Take regular breaks during long play sessions
  • Do not gamble when tired, upset, or under the influence
  • Gambling is entertainment — not a financial strategy
  • Keep track of how much time and money you spend

Need Help Right Now? Contact our support team at [email protected] or use the Live Chat feature inside your account. Our team is available 09:00–24:00 BST (UTC+6) every day.

Responsible Gaming Tools

All of the following tools are built directly into your funbet account. No third-party app required — access them any time from your account settings.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount in BDT (৳). Once your chosen limit is reached, further deposits are blocked until the limit period resets. You can reduce a deposit limit immediately; increases take 7 days to take effect — giving you time to reconsider.

Loss Limits

Define the maximum amount you are comfortable losing within a set period. When your net losses hit the threshold, betting is suspended for the remainder of that period. This tool is especially useful for players who find it easy to underestimate losses during a session.

Session Time Limits

Set a maximum daily play session duration. funbet will display a visible on-screen reminder when you approach your limit and will automatically log you out when the limit expires. Keeping sessions short reduces the risk of impulsive decision-making caused by fatigue.

Time-Out (Cooling-Off)

Take a structured break from funbet for 24 hours, 48 hours, 7 days, 14 days, or 30 days. During a time-out your account is suspended — you cannot log in, deposit, or place bets. The time-out cannot be cancelled once activated, ensuring the break is effective.

Self-Exclusion

For players who feel they need a longer or permanent break, self-exclusion suspends your account for a minimum of 6 months, 1 year, 3 years, or permanently. During self-exclusion, funbet will also suppress all marketing communications to your contact details. Reinstatement requires a formal review process with a 7-day cooling-off period.

Activity & Spend History

View a full record of your betting activity, session durations, deposits, withdrawals, and net profit or loss over any date range. Regularly reviewing your play history is one of the most effective ways to stay honest with yourself about your gambling habits.

How to Activate Each Tool

To set or adjust a deposit limit:
  • Log in to your funbet account
  • Go to Account Settings → Responsible Gaming
  • Select Deposit Limits and choose Daily, Weekly, or Monthly
  • Enter your preferred maximum amount in BDT (৳)
  • Confirm — the limit takes effect immediately

Note: Reductions apply instantly. Increases require a 7-day waiting period before they take effect.

To take a cooling-off break:
  • Go to Account Settings → Responsible Gaming → Time-Out
  • Select your preferred duration: 24h, 48h, 7 days, 14 days, or 30 days
  • Confirm your choice — the account will be suspended immediately
  • You will receive a confirmation email to your registered address

Important: Time-outs cannot be reversed once confirmed. Plan your break date accordingly.

To self-exclude from funbet:
  • Contact [email protected] with the subject line "Self-Exclusion Request"
  • State your preferred exclusion period: 6 months, 1 year, 3 years, or permanent
  • Our team will process the request within 24 hours and confirm via email
  • All marketing communications will be suppressed immediately upon confirmation

Note: Reinstatement after self-exclusion requires written request and a mandatory 7-day review period.

To access your activity report:
  • Log in and navigate to Account → Transaction History
  • Select a custom date range to filter your activity
  • View session durations, total wagered, total won, and net balance change
  • Download a CSV export for your personal records if required

Limit Options at a Glance

Tool Available Periods Takes Effect
Deposit Limit Daily / Weekly / Monthly Immediately
Loss Limit Daily / Weekly / Monthly Immediately
Session Time Limit Daily duration (hours) Immediately
Time-Out (Cooling-Off) 24h / 48h / 7d / 14d / 30d Immediately
Self-Exclusion 6m / 1yr / 3yr / Permanent Within 24 hours
Increase Deposit Limit Any period After 7-day wait
Remove Self-Exclusion After exclusion period After 7-day review

Tip: You do not have to wait until gambling becomes a problem to use these tools. Setting a deposit limit from day one is a healthy habit that helps you enjoy funbet as entertainment without financial stress.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. The following signs may indicate that gambling is moving beyond entertainment and beginning to cause harm. If you recognise several of these in yourself, please use the tools above or contact our support team.

Gambling with money meant for rent, bills, groceries, or family expenses — or borrowing money to fund gambling activity.

Chasing losses by placing larger bets to try to win back money already lost in the same or a recent session.

Spending significantly more time gambling than originally planned, or feeling unable to stop once a session has started.

Hiding gambling activity from family members, friends, or colleagues — or lying about the amount of time or money spent.

Feeling anxious, irritable, or restless when unable to gamble, or using gambling as a way to escape stress, boredom, or difficult emotions.

Needing to bet increasingly large amounts in BDT (৳) to get the same level of excitement or satisfaction from gambling.

Neglecting work, studies, family relationships, or social obligations due to time and mental energy spent on gambling.

Making impulsive deposits or bets — especially late at night or immediately after a loss — without a clear plan or budget in mind.

If you recognise these patterns: You are not alone, and help is available. Contact funbet Support at [email protected] to activate self-exclusion or a time-out immediately. Our team will respond with no judgment and full confidentiality.

Quick Self-Assessment Questions

Answer honestly. If you answer "yes" to two or more of the following questions, consider using funbet's responsible gaming tools or speaking with our support team.

1
Have you ever spent more money gambling in a single session than you initially planned to?
2
Have you ever borrowed money or sold possessions in order to fund gambling activity?
3
Have you ever tried to win back money you lost by continuing to gamble in the same session?
4
Do you find yourself thinking about gambling when you are at work, studying, or spending time with family?
5
Have you hidden your gambling activity or the amount you spend from people close to you?
6
Have you felt irritable, anxious, or low when you were unable to gamble or had to stop a session?
7
Has gambling ever caused you to miss important personal, professional, or family commitments?
8
Do you feel that you need to bet larger amounts over time to experience the same level of excitement?

We're Here to Help

Email Support

Send a message to our responsible gaming team any time. All correspondence is handled with full confidentiality. We typically respond within 2–4 hours during operating hours.

Live Chat

For immediate assistance, use the Live Chat feature available inside your logged-in funbet account. Our trained support agents are available every day within operating hours.

09:00 – 24:00 BST (UTC+6) daily

Emergency Self-Exclusion

If you need to stop playing immediately, email [email protected] with the subject line "Self-Exclusion Request" and your account will be suspended within 24 hours.

Processed within 24 hours, guaranteed

Protecting Minors

funbet takes its obligation to prevent underage gambling extremely seriously. The following measures are in place to ensure the Platform is never accessed by individuals under 18 years of age.

Mandatory Age Verification

All accounts undergo KYC age verification before withdrawals are processed. Accounts that cannot confirm the holder is 18+ are suspended immediately.

Parental Controls

Parents and guardians are advised to use parental control software to restrict access to gambling websites on shared or family devices. funbet supports these efforts.

Account Monitoring

funbet's risk team monitors account activity patterns. Accounts displaying behaviour inconsistent with an adult player are flagged for manual review and verification.

Immediate Closure

Any account confirmed to belong to a person under 18 is permanently closed. All deposited funds are returned. Any winnings are forfeited in accordance with our Terms & Conditions.

Have Questions About Your Account or Limits?

Our FAQ covers deposit limits, account verification, responsible gaming tools, and more — all answered in plain English for Bangladesh players.

Play Smart. Play Safe. Enjoy funbet.

When you are ready to play, funbet offers cricket betting, live casino, and 500+ slots — with bKash, Nagad, and Rocket deposits in BDT. Always 18+ only.